WE HAVE A LITTLE ROACH PROBLEM

I’ve never been one of those people who get grossed out easily. Until this last Monday.

Lea and I wanted something different for lunch so we decided to try lunch at one of those places “we never eat.”

I should have noticed something wrong when we walked in and there were a couple of dead bugs on the floor. We got our food and I unwrapped my silverware from the napkin and a very small roach fell out into my lap and scurried off. I thought that was gross so I used a different set of silverware. I tried not to give it much thought, but a few minutes after we started eating we noticed another roach on the empty table across from us. I told Lea I couldn’t take much more. We decided to go ahead and finish the plate of food we’d got, when out from under the lazy-susan in the middle of our table that held condiments a roach decided to visit us. He crawled out to where I’d spilled a little of my diet coke, got a drink, and then turned and scurried back to the center of our table where he’d come from. I’m sure those little buggers are delicacies in other places, but not where I’m from. I was definitely grossed out now.

We put our food down and decided we wouldn’t finish eating. We decided the right thing to do was pay the bill and then tell them nicely what had happened. We didn’t want anyone thinking we were trying to make it up, just so we could get a free lunch.

I paid our $17 for the meal, and then I leaned in close to the lady and quietly said, “Ma’am, I just wanted to let you know we had two live roaches on our table while we were eating and we saw another one on the table next to us.” She whispered back in a very nonchalant way, “Yea, we’ve got a little roach problem. We’ve been doing some spraying but it really hasn’t helped.”

We thanked her, smiled and left. I think we’ll go back to our regular eating places from now on.

Have you ever had a bad eating experience, and how did you handle it?

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Article by Trey Morgan

I am a Christian husband and father, who moonlights as the minister for the church of Christ in Childress, Texas. My wife Lea and I have been married for 25 years. We are doing our best to raise our 4 boys, who are all growing up way too fast. Read 1182 articles by
21 Comments Post a Comment
  1. lisa says:

    Eww, that is just nasty. I’m surprised you stayed as long as you did. The second I found one in my silverware I would have politely told them to cancel our order. I guess you’re a stronger man than I. (o;

    I don’t recall ever having a bad experience in a restaurant. That either means we don’t eat out very often or we only pick nice, clean places or we’re pretty easy to please.

  2. Neva says:

    Trey,
    When I was a single mom, a bunch of us went to a local (in Lubbock) pancake house in Lubbock. It was an all night place and we had finished our Bible study, sat around and sang for awhile and decided to go eat at about 2:30am.
    We were of course, just about the only people in the place. There were eight of us and we all ordered something different. When my plate came, I took my fork and moved my hashbrowns only to have a great big roach crawl out from under them, scurry off my plate and over the silverware and on to the floor. We politely called the server over and told her what had happened. She said it surely wasn’t on the plate or the food but probably fell down from the hole in kitchen ceiling and then assured me that I would not have to pay for my meal. Needless to say, no one else at the table was hungry anymore either. :0
    Pretty gross! But what a relief to know it hadn’t come from the food or the plate, only the HOLE IN THE KITCHEN CEILING!!!!!!
    :)

    n

  3. Matt H. says:

    That is just gross!! I would have left after seeing the first one. Roaches and mice i can not stand, especially in a restaurant.

    Cheryl found a roach in a pizza one time she ordered. Pizza Hut was off our list for a very long time.

    Not long ago we ordered take out from a local Mexican food restaurant here in town. I was eating the chips and hot sauce and when i got to the bottom of the cup, what i thought was a tomato ended up to be “chewing gum.” That place is now off of the list as well.

  4. Anonymous says:

    ok…I’m gonna need to know what restuarant that was! Had a roach in my tea glass one time. Waited about a year to return giving them a second chance and there was a roach in my co-workers tea! That was it for me!

  5. Matt H. says:

    I forgot to put “Used” chewing gum

  6. TREY MORGAN says:

    Pretty gross stuff people … I will tell you that we decided NOT to leave a tip.

  7. ~nb says:

    I noticed a fly in the bottom of the syrup bottle once – after I had already eaten half of a pancake.

    I just hurled and got it over with right then. Kidding! No, I just let the server know and politely turned down the offer of the “next meal free”. Ew!!!

  8. Falantedios says:

    Trey… I love you brother, but now you’ve gone too far.

    I have spent over a decade serving, managing, but mostly cooking in food service, and let me offer you a cardinal rule.

    INSECT PROBLEM = FREE!

    I’m appalled that the restaurant kept your money. That is just wrong. Anyone can have bug problems, but making a customer pay! Stupid.

    As long as you are polite and calm when you ask for a manager, everything SHOULD go smoothly. Those who are lying to get free food overcompensate for their guilt (and attempt to intimidate the manager) with obnoxious behavior.

    HOWEVER, I will say that you probably got your compensation scheme backwards. Most restaurant problems cannot be affected by a waiter/waitress. Unless it is a kind of mom-and-pop place where the owners wait tables, then you probably punished the server for serving you and paid the owner to feed you roaches.

    Just a thought…

    Nick

  9. TREY MORGAN says:

    Nick … good thinking. And with you being in the food service industry … I accept your wisdom. I wish you could have been there to bailed me out :)

  10. Falantedios says:

    In most restaurants, at most times, the staff really wants you to have a good time. As long as you are friendly and kind with your complaint, most managers will bend over backwards to make you happy.

    It is a LOT like our service as ministers. We want people to tell us when we’ve done something wrong, or when we can do something to make things better for them, and we’ll be far more able TO help them if they aren’t biting our heads off.

    When I’m managing, it makes my day to get the opportunity to fix something, because I’m not operating under the illusion that my restaurant is perfect :) I know we mess things up, and I love fixing it and HATE when people just leave, never say anything, and never come back.

    I hope we CAN go to lunch someday (despite your strange fixation with NASCAR).

    Nick

  11. Greg says:

    And you want to rate MY blogs PG-13??? This is nasty!

    Couple of comments: One, having lived in Florida and having dealt with roaches (they call them palmetto bugs but they are, in reality, goliath roaches), I learned that the Univ. of FL. did a study and concluded every house in Florida had a minimum of 30,000 roaches! So go eat at any given home in FL and enjoy that meal!

    Two, had a friend who worked for a eye, ear, nose and throat specialist when a man came in with something in his nose. She could see the movement in his nostril … it was a roach! Seems they can’t back up and crawl out of a person’s nose! (This alone is PG-13 if not an R rating.)

    We did eat at a place called “The Georgia Pig” years ago that was so roach infested, they were crawling everywhere! Counter tops, floors, walls, tables. But the BBQ was actually quite tasty … and high in protein.

    I gotta tell you, though, I would not have paid that bill and I don’t care what anyone might have thought of me! You’re a better man than I.

  12. AncientWanderer says:

    Yes.
    Any Shoney’s or Pizza Hut on planet earth.

  13. Anonymous says:

    Oh Gross Trey!! I would have screamed at the dead bug on the floor. Thankfully, Ive never dealt with this problem but a friend of mine was at the local Chinese restaurant and she thought the lady in another booth was having a heart attack. She rushed over and saw that the lady’s ham fried rice was topped off with a dead frog!

    Your restaurant story reminded me of the Muppet Movie where the rats are waiting tables….maybe the roach was your waiter and you just didn’t know it :)

    Grossed out,
    Paula

  14. mmlace says:

    UGH!!!

    I wish I hadn’t read that…

    That’s just gross…

  15. lisa says:

    TREY! After that discussion on my blog a few months ago about tipping … I can’t believe you didn’t leave a tip since it wasn’t the waitress’s fault!!

    However, since Nick “admonished” you more calmly than I would, I’ll leave it to him. :) Nick is absolutely right. If I had a customer who had a meal messed up by the cooks, it would really upset me if they decided to “punish” me by not leaving a tip, especially if I know I did everything I could to make the rest of their evening a good experience.

  16. TREY MORGAN says:

    Trust me … I am innocent… the waiter/waitress was also the owner/operator.

  17. Liz Moore says:

    That is just gross!! I would have also left when the 1st one fell out of the napkin. Probably after I screamed! I once ate almost a whole taco salad at Chili’s before I got down to the dead fly towards the bottom of the plate. I’ve also gotten take home pizza and lifted up a slice to find a dead cricket underneath. But your roach story takes the cake!! No pun intended!!:)

  18. john dobbs says:

    There is not enough space in any room for me and a roach. shiver.

  19. Falantedios says:

    I used to be afraid to kill roaches.

    I knew there were many more where that one came from, and I was terrified that they would come find me in my sleep.

    I was a troubled adolescent.

    Nick

  20. Mommysmart says:

    I am not getting around in the bloggie world much lately, but just read this post and YUK YUK YUK!

    I love how much you tried to be politically correct in all of this experience. You are a trooper. I’m glad that you went ahead and paid them. With that kind of a problem they may need the money when the place shuts down.

    P.S. Could you just tell my parents where that was so that they NEVER take me there when I visit.

  21. Anonymous says:

    i worked at shoneys in nc.and my first job in the morning was to kill all the roaches 100’s every morning when you turned on the lights they ran every where.

About Me

Trey Morgan Here are my thoughts about marriage, family, raising children, humor, faith and the life God intended for us all. I am a Christian husband and father, who moonlights as the minister for the church of Christ in Childress, Texas. My wife Lea and I have been married for 25 years. We are doing our best to raise our 4 boys, who are all growing up way too fast.

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